Staff Cuts and Office Closures make it Difficult to Reach SSA Offices
Posted on behalf of Harbin & Burnett on Jul 15, 2014 in Social Security Disability
Since 2010, office closures and staff cuts have made it more difficult for Americans to reach representatives at the Social Security Administration (SSA) offices.
In the past four years, 64 field offices have been closed along with 533 mobile offices, it is the most closures in any five-year period in the agencys history. Over the past three years it is estimated that 11,000 jobs have been cut due to tight budgets at the SSA.
Last year the SSA served more than 43 million people, however, this hasn't stopped the administration from slashing services and continuing to cut hours. About 14 percent of callers say they get busy signals when they call the SSA and others say that 20 minute waits to speak with someone is normal.
Although the SSA offers various options for connecting with representatives as well as interpreter services and special services for those who are deaf or hard of hearing, 20 minute wait times are unacceptable.
If you or someone you love has been denied social security disability benefits, the SSDI attorneys at Harbin Law can help. We can explain your options and possible strategies for ensuring that you receive the benefits you deserve.
If you have had your South Carolina Social Security Disability claim delayed or denied call us at 1(888)821-0247 or fill out the contact form on this page to contact our law offices.